What do I need to know about the MarkSetBot commander app? What is the best device for controlling the Bots?

APP INFORMATION

The MarkSetBot app is very easy to use.

Here is a 10 minute video that covers everything you need to know.  The first 3 minutes show the basic app functions, and the rest of the video goes into the full detail:

This article shows you how to access the App: https://support.marksetbot.com/how-can-i-access-the-marksetbot-app.

RECOMMENDATION: If it is your first time using the MSB, setup the MarkSetBot deck on land using a table or something similar.  It is ideal to do it outside so that you get a GPS lock.  Make sure the motor head and prop are free to spin.  You will be able to test all the functions of the app without the risk of running into things.

RECOMMENDED DEVICES

If you are looking for a recommendation on waterproof devices, we have found two that work when soaking wet.  Most waterproof phones and tablets don't work well when very wet (the screen jumps around).  These devices allow you to switch to a pen/stylus when it is raining.

IMPORTANT: We have found that the GPS accuracy in devices WITHOUT cellular/SIM built-in is very poor.  GPS accuracy is critical because our App does many calculations based on your position.  If you don't pick one of the devices below, make sure to get something that has cellular/SIM built-in.

SAMSUNG Galaxy TabActive4 Pro 10.1” LTE Unlocked or SAMSUNG Galaxy TabActive5 Pro 10.1”

TabActive4 https://www.amazon.com/gp/product/B0BW18H6MN

TabActive5 https://www.amazon.com/gp/product/B0FT89SMDS 

For Samsung devices, you will want to tweak the configuration to have the best experience:

1. Update the OS to the latest over WiFi
2. Via Advanced Features > Motion and Gestures > Turn off all options (especially Double Tap to Wake)
3. Via Advanced Features > Side key, turn off Double Press and change Press and Hold to "Power off menu"
4. Disable Lock Screen via Settings > Lock Screen > Screen Type = None
5. Disable Google Play updates
6. Disable Samsung Store updates by not opening the app
7. If required, setup APN.  If using KPN, it should be named "KPN" with an APN of tnf.m2m

NOTE: If this is a MarkSetBot owned tablet, before doing the steps above, you need to enroll in ManageEngine MDM:

1. Go to Settings > About tablet > Reset > Factory data reset and follow the prompts
2. After the reset completes, tap many times on any blank white space in the setup wizard and it will take you to a QR code scanner.  Use the code at the bottom of this article and follow the prompts
3. Open the Self Service app and pick App Catalog.  Update any that are mentioned.  For Chrome, it will force you to pick Google Play twice.  The MarkSetBot Toolkit will be auto installed
4. Back on the Home page, remove all shortcuts from Page 1 and Page 2 including weather, Samsung Essentials, and Google Search
5. Add the MarkSetBot Toolkit and Chrome to the Home Page
6. Follow the steps above to customize the interface
7. Add a label with the tablet in Portrait mode with the camera on your right side.  Put the label on the right side towards the bottom.  It should be named TABx where x is the next increment up
8. In ManageEngine, rename the device TABx and find the ICCID for the SIM
9. Search KPN and rename the End Consumer ID to be TABx

If you have problems with menu names running off the menu in Android (as seen below), it is because of font scaling on your phone.  To adjust this, go to Settings > Display > Font size:

For Pixel phones, you will want to pick the second dot/spot on the slider

For Samsung phones, you will want to pick the third dot/spot on the slider

ManageEngine MDM QR Code: